When you checked out, there was a section which asked whether you’d be happy with substitutions. You chose ‘yes’ so when the exact product was not available, the driver chose the closest product that was in stock. If you do not want substitutions, you have the option to choose ‘no’ however, that may mean that some items are not delivered.
If the driver has delivered unsuitable substitutes e.g. they have given you a lower amount than ordered, please contact us at firstname.lastname@example.org to see what we can do.