Privacy Policy
Who we are
Hey Delivery,
our website address is: https://heydelivery.co.uk.
What personal data we collect and why we collect it
Contact forms
We may as a result of your interaction with our contact forms or by you placing an order on our website hold and process personal information obtained about you. The types of personal information we collect may include.
• Your name.
• Your phone number.
• Your email address.
• Your address.
• Your order details.
The personal information that you provide will be used by us:
• To process enquiries.
• Any other purpose indicated at the time you voluntarily provide your personal information.
• To process and complete orders.
• To contact you incase there is a issue with your order.
We do not share customer details with any 3rd parties.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.
How long we retain your data
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Your personal information
We may as a result of your interaction with our website and our communications with you hold and process personal information obtained about you. The types of personal information we collect may include.
• Your name.
• Your phone number.
• Your email address.
• Your address.
• Your order details
When visiting the site, we may collect certain non-personal information such as the type of computer operating system and your internet service provider. We sometimes use this information to improve the design and content of the website and enable us to personalise your experience.
The personal information that you provide will be used by us.
• To process enquiries.
• To register you for and send you newsletters.
• To provide suggestions and personalise your experience on the website.
• Any other purpose indicated at the time you voluntarily provide your personal information
We do not store credit card details nor do we share customer details with any 3rd parties.
How we protect your data
We use encryption and staff training in data protection to protect your data.